Privacy policy

Monash Health is committed to protecting the privacy of personal and health information it collects and holds. In this regard, Monash Health complies with both State and Commonwealth laws that regulate the handling of personal information.

Information regarding the privacy, confidentiality and security of a patient’s health information collected by Monash Health can be found in our brochure entitled Your Rights and Responsibilities.

Information is also stored and disposed of in accordance with our obligations under the Public Records Act 1973 (Vic).

Pathology materials are maintained in accordance with the NPAAC Requirements for the Retention of Laboratory Records and Diagnostic Material.

Security of information

Monash Health has technology and security measures aimed to protect personal and health information, however, you should be aware that there are risks in transmitting information to us online. If you are concerned about conveying sensitive material to us over the Internet, you might prefer to contact us by telephone or mail.

Who we share your information with

We may need to share your health information with other health and care service providers where this is required in connection with your further treatment.

This may include:

  • Your GP
  • Other health care providers, such as your treating specialist
  • Community services

We may be legally required to release information about you, including:

  • To a court if subpoenaed
  • Reporting notifiable diseases to the Department of Health and Human Services
  • Sending clinical information to your National My Health Record, unless you have opted out.

We may deal with your health and personal information for quality and safety purposes. This may include disclosing your information to the Department of Health and Human Services (Victoria), Safer Care Victoria, The Victorian Agency of Health Information, and/or another health service entity.

These activities are designed to support continuous service improvement and are authorised by the Health Services Act 1988.

Patient Privacy and health information leaflet